Enterprise-grade managed IT for South African businesses. 24/7 monitoring, helpdesk support, endpoint security, cloud infrastructure, and patch management — all from Pretoria East.
A complete IT department under one monthly subscription — no CAPEX, no surprises.
Round-the-clock support via phone, email, and remote access. Sub-2-hour response guarantee, including public holidays.
Managed antivirus, endpoint detection and response (EDR), firewall management, and MFA across all business devices.
Security FeatureAutomated security patching via Action1 — Windows, third-party apps, and firmware — keeping every device current without manual intervention.
Scalable virtual private servers with automated backups, 24/7 monitoring, and full technical management — so you focus on your business.
Secure, reliable business email hosting with spam filtering, POPIA-compliant archiving, and full Microsoft 365 / Google Workspace management.
Business internet, Wi-Fi infrastructure, network security, and redundant failover solutions — keeping your team online, always.
Physical on-site visits across Pretoria East, Centurion, Midrand, and greater Gauteng for hardware, cabling, installations, and complex issues.
User provisioning, security baselines, Teams and SharePoint configuration, licence management, and compliance hardening — all POPIA-aligned.
Real-time infrastructure monitoring with automated alerting, monthly health reports, and proactive remediation before issues impact your business.
Pretoria-based team, enterprise tools, and a model built for South African businesses.
Guaranteed first response within 2 hours, 24/7/365. Critical outages escalated immediately to senior engineers.
All data handling, storage, and processing follows POPIA Act 4 of 2013. Registered Information Officer, documented procedures.
Replace expensive full-time IT staff with an expert team at a fraction of the cost. One predictable monthly fee, no surprises.
Action1 patch management, Xcitium MDM, and enterprise-grade monitoring platforms — delivered at SME-accessible pricing.
On-site visits across Pretoria East, Centurion, Midrand, and broader Gauteng. A real local team you can trust — not an overseas call centre.
We monitor and patch before things break. Monthly reports keep you informed on your infrastructure's health, security posture, and upcoming risks.
Two engagement models — pay-as-you-go break-fix, or a flat-rate managed SLA bundle. All rates exclude VAT.
All prices exclude VAT · Rates quoted in South African Rand (ZAR)
Applies when a technician is dispatched to your site
| Type | Rate | Coverage |
|---|---|---|
| Standard Call-Out | R350 – R450 | First 15 km from base or first 15-min diagnostic
Standard business hours
|
| Emergency / After-Hours | R650 – R900 | Outside 08:00 – 17:00, weekends & public holidays
Priority dispatch
|
Billed per engagement, minimum increments apply
| Service Level | Rate / Hour | Billing Increment |
|---|---|---|
|
Remote Support
Desktop troubleshooting, software installs, email profiling, printer mapping, remote maintenance
|
R450 – R550 | 30-min increments |
|
Standard On-Site
Hardware replacements, local network/cabling diagnostics, workstation setup
|
R550 – R750 | 60-min increments |
|
Specialist / Advanced Engineering
Server migrations, firewall/routing configs, cybersecurity incident response, complex cloud deployments
|
R850 – R1,350 | 60-min increments |
Need predictable monthly costs? View Managed SLA Bundles →
Tier 1 — Fixed Infrastructure SLA Bundles. Flat monthly labour fee covering your core network infrastructure and primary helpdesk. Endpoint and cloud add-ons are quoted separately under Tier 2.
Endpoint licensing, cloud workspace admin, and managed backup are quoted separately. View Per-Device Add-ons →
Tier 2 — Mandatory Per-User / Per-Device Licensing Stack. Variable monthly add-ons stacked on top of a Tier 1 bundle. Each module is billed per unit and quoted based on your actual user/device count.
| Add-on Module | Billing Unit | Monthly Rate | Functional Deliverables |
|---|---|---|---|
|
🛡️ Endpoint Security & Patching
|
Per Device | R85 – R120 | Real-time automated patch management, managed EDR/Antivirus, and proactive malware shielding. |
|
☁️ Cloud Workspace Administration
Excludes vendor retail licensing costs
|
Per User | R75 – R110 | Administrative management of Microsoft 365 or Google Workspace — user onboarding/offboarding, security policies, password resets. |
|
💾 Managed Cloud Backup — VM / VPS
Servers, virtual machines & virtual private servers
|
Per VM / VPS |
From R1,049/VM or VPS/month · billed annually
excl. VAT
|
Automated, encrypted off-site backups with daily verification logs and disaster recovery validation. Includes snapshot-based recovery, point-in-time restore, and 24/7 backup health monitoring. |
|
💾 Managed Cloud Backup — Workstation
Annual Plan — Best Value
From R249 /workstation/month
Billed annually · price review after 12 months
Monthly Plan
From R329 /workstation/month
3 months upfront required · month-to-month thereafter · price review after 12 months total
🪟 Windows
🍎 macOS
🤖 Android
📱 iOS
|
Per Workstation |
From R249/month · annual
From R329/month · monthly
excl. VAT
|
✓ Automated encrypted off-site backups
✓ Daily verification logs & DR validation
✓ 50 GB cloud storage included
✓ Cloud storage upgrades available up to 10 TB
✓ Windows, macOS, Android & iOS support
✓ Versioned file recovery & point-in-time restore
✓ Ransomware-resilient immutable backups
✓ Admin dashboard & restore portal
✓ Email alerts on backup failure or anomaly
✓ POPIA-compliant data residency options
|
Add-on rates are applied per unit per month and added to your Tier 1 bundle invoice. Final pricing is confirmed at quote stage based on your environment size.
