Clevertel SA Group is fully committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) Act 4 of 2013.
POPIA Registration: 2025-068600 • CIPC: 2025/960201/07
Clevertel SA Group (Pty) Ltd is committed to protecting your personal information. We implement appropriate technical and organisational measures to ensure the security, confidentiality, and integrity of all personal data we process. Our Information Officer is available at privacy@clevertel.co.za.
We collect only the personal information necessary for our services and business operations — nothing more.
All data is encrypted and stored on secure South African servers with multi-layer access controls and audit logging.
Clear communication about what data we collect, why we collect it, and how it is used — before and during processing.
We process the minimum amount of data required and retain it only as long as necessary for the stated purpose.
You have the right to access, correct, delete your information, and withdraw consent at any time — contact privacy@clevertel.co.za
Regular internal audits and compliance reviews to ensure ongoing POPIA adherence across all business operations.
We only process personal information when we have a lawful basis — including consent, contractual necessity, legal obligation, or legitimate business interests. Consent is recorded and can be withdrawn at any time.
We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.2+ in transit, access controls with least-privilege principles, regular security audits, and staff security training programmes.
Any third-party service providers we work with are carefully vetted and contractually required to meet our data protection standards and POPIA obligations. We do not sell personal data to any third party.
We have comprehensive incident response procedures in place. In the unlikely event of a data breach affecting your information, we will notify the Information Regulator and affected data subjects as required by POPIA within the prescribed timeframes.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specific retention periods are documented in our Data Retention Policy.
